Privacy Policy

Privacy Policy – Velloo

At Velloo, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information when you use our site:

  • Personal Information: When you make a purchase or sign up for an account, we collect personal details such as your name, email address, shipping and billing address, and payment information.
  • Non-Personal Information: We may collect non-identifiable information such as your browser type, device type, IP address, and how you interact with our website for analytics purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: We use your personal information to fulfill orders, process payments, and manage customer service inquiries.
  • To Improve Our Services: We may use your information to improve our website and customer experience, including personalized recommendations and product offerings.
  • To Communicate with You: We may send you updates, promotional offers, and order confirmations via email. You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in any email we send.
  • To Comply with Legal Obligations: We may need to use and retain your information to comply with legal or regulatory requirements.

3. Sharing Your Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners in the following cases:

  • Service Providers: We may share your information with third-party vendors (e.g., payment processors, shipping carriers) who assist us in running our business, but they are only permitted to use your information for the specific services they provide.
  • Legal Compliance: We may disclose your information if required by law or in response to legal processes such as a subpoena or court order.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encryption technologies and secure servers to process payments and protect your data. However, no data transmission over the internet is completely secure, so while we take reasonable precautions, we cannot guarantee the security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.

You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we have about you.
  • Update: Correct or update your personal information if it is inaccurate or incomplete.
  • Delete: Request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us at [your contact email].

7. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Velloo
[Your Contact Email]
[Your Business Address]
[Your Phone Number]